Germany’s 112 emergency number is the national emergency number for ambulance, fire, and rescue services. It is free to call from any phone (including mobiles and landlines), and is accessible throughout Germany and the European Union.

Do operators speak English?
Yes, in most larger cities and urban areas in Germany, 112 emergency operators are usually able to communicate in English, especially in major cities like Berlin, Munich, Frankfurt, and Hamburg. However, the level of English proficiency may vary, and in rural areas, some operators might have limited English skills. If you call and are not able to communicate in German, say clearly that you speak English, and the operator will do their best to assist you or may transfer you to someone who can help.

Tip:
If you are an international student in Germany, it’s helpful to learn and be able to say your address and basic information in German, just in case of an emergency.

If you need any more tips or guidance about studying in Germany—including safety, accommodation, or university selection—feel free to ask!