BSc Hons (Retail & Services Management)

Dublin

 

INTAKE: September

Program Overview

The BSc Hons in Retail & Services Management program at Technological University Dublin (TU Dublin) offers students a comprehensive understanding of the retail industry and service sector, preparing them for successful careers in retail management, marketing, and customer service. Through a combination of theoretical knowledge and practical skills development, students gain insights into the dynamics of retail operations, consumer behavior, merchandising strategies, and service quality management. This program equips graduates with the expertise to thrive in various retail environments, from traditional brick-and-mortar stores to e-commerce platforms, and empowers them to drive innovation and excellence in the ever-evolving retail landscape.

Comprehensive Curriculum: The program covers a wide range of subjects including retail management principles, consumer behavior analysis, marketing strategies, merchandising techniques, service quality management, and digital retailing. Students acquire a solid foundation in both theoretical concepts and practical skills essential for effective retail and service management.

Industry-Relevant Projects: Students engage in real-world projects, case studies, and internships with leading retail organizations and service providers. These hands-on experiences allow students to apply their knowledge in real-world settings, gain valuable insights into industry practices, and develop practical problem-solving skills.

Technology Integration: The curriculum emphasizes the integration of technology in retail and service management. Students learn about the latest retail technologies, e-commerce platforms, data analytics tools, and customer relationship management (CRM) systems, enabling them to leverage technology for enhanced customer experiences and operational efficiency.

Focus on Customer Experience: The program places a strong emphasis on understanding consumer needs and preferences to deliver exceptional customer experiences. Students learn strategies for customer engagement, relationship building, service personalization, and complaint handling, equipping them with the skills to drive customer satisfaction and loyalty.

Career Opportunities: Graduates of the BSc Hons in Retail & Services Management program have diverse career opportunities in retail management, marketing, sales, merchandising, customer service, and e-commerce management. They can pursue roles such as retail manager, store operations manager, marketing coordinator, merchandising analyst, customer experience manager, and digital marketing specialist in various retail organizations, service firms, consumer goods companies, and e-commerce startups.

Pollster Education

Location

Dublin

Pollster Education

Score

IELTS: 6

Pollster Education

Tuition Fee

€ 13500

Undergraduate Entry Requirements

Academic Qualifications: For undergraduate programs, international students need a minimum academic qualification of 75% or above in their previous educational credentials.

English Language Proficiency: 

  • IELTS: Overall 6.0 or 6.5, with a minimum of 5.5 in each section.
  • TOEFL: Overall score of 80, with no less than 21 in writing and at least 18 in every other section.
  • PTE (Pearson Test of English): Overall score of 65, with a minimum of 59.
  • DET (Duolingo English Test): Minimum 120 overall, with at least 110 in each component.

Students must provide:

  • academic marksheets & transcripts
  • letters of recommendation
  • a personal statement - SOP
  • passport
  • other supporting documents as required by the university.

It's important to note that entry requirements can vary by program and may change over time. Additionally, some programs may have additional requirements, such as interviews, portfolios, or work experience.

TU Dublin understands the importance of providing financial support to international students pursuing their education in Ireland. Scholarships are a valuable resource for students looking to alleviate the financial burden of their studies. 

International Scholarships: TU Dublin offers a variety of scholarships specifically designed for international students. These scholarships may be merit-based, need-based, or a combination of both. They aim to recognize outstanding academic achievement and support students who demonstrate financial need.

Research Scholarships: For students interested in research-based programs, TU Dublin may offer scholarships and funding opportunities for graduate-level research. These scholarships can provide financial support for research projects and help students focus on their academic and research goals.

External Scholarships: TU Dublin encourages international students to explore external scholarship opportunities provided by governments, organizations, and foundations in their home countries. These external scholarships can help offset the cost of tuition and living expenses.

Sports and Extracurricular Scholarships: In addition to academic scholarships, TU Dublin may provide scholarships for exceptional athletes or students involved in specific extracurricular activities. These scholarships recognize talents and achievements outside the classroom.

Graduates of the BSc Hons in Retail & Services Management program from Technological University Dublin (TU Dublin) are well-equipped to pursue diverse and rewarding career paths in the dynamic retail and service industries. With a comprehensive understanding of retail management principles, consumer behavior, marketing strategies, and service quality management, they possess the skills and knowledge necessary to excel in various roles within retail organizations, service firms, consumer goods companies, and e-commerce ventures.  

  1. Retail Manager: Graduates can pursue roles as retail managers responsible for overseeing the day-to-day operations of retail stores or chains. They manage staff, optimize sales performance, ensure customer satisfaction, and implement merchandising strategies to drive revenue growth.

  2. Marketing Coordinator: With a strong foundation in marketing principles, graduates can work as marketing coordinators or assistants, supporting marketing campaigns, conducting market research, analyzing consumer trends, and developing promotional strategies to enhance brand visibility and attract customers.

  3. Merchandising Analyst: Graduates can pursue careers as merchandising analysts or planners, responsible for analyzing sales data, forecasting demand, managing inventory levels, and optimizing product assortments to maximize sales and profitability.

  4. Customer Experience Manager: In the era of customer-centricity, there is a growing demand for professionals who can manage and enhance the overall customer experience. Graduates can work as customer experience managers, focusing on improving service quality, resolving customer complaints, and fostering long-term customer relationships.

  5. E-commerce Manager: With the rise of online retailing, there is a need for professionals who understand both traditional retail principles and digital commerce platforms. Graduates can pursue roles as e-commerce managers, responsible for managing online sales channels, optimizing website performance, and implementing digital marketing strategies to drive online traffic and sales.

  6. Store Operations Manager: Graduates can work as store operations managers, overseeing all aspects of store operations, including staffing, inventory management, store layout optimization, and compliance with operational standards and procedures.

  7. Sales Representative: Graduates can start their careers as sales representatives or account executives, representing retail or consumer goods companies and selling products or services to retail outlets or wholesale customers.

  8. Entrepreneurship: Armed with a solid understanding of retail management principles and business fundamentals, graduates may choose to start their own retail ventures, such as boutique stores, specialty shops, or online e-commerce businesses.

  9. Consulting: Graduates can work as retail or management consultants, providing advisory services to retail organizations on various aspects of business operations, strategy development, process improvement, and performance optimization.

  10. Further Education: Some graduates may choose to pursue further education by enrolling in postgraduate programs, such as master's degrees or MBAs, to deepen their knowledge and expertise in specific areas of retail management, marketing, or business administration.


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