Graduate certificate in Event Marketing - Sports, Entertainment, Arts
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Graduate certificate in Global Hospitality Operations Management
Newnham
INTAKE: Jan, May & Sept
Program Overview
Seneca College is a prestigious post-secondary institution in Canada known for offering a diverse range of programs that prepare students for successful careers across various industries. The Graduate Certificate in Global Hospitality Operations Management at Seneca College is designed to provide students with specialized knowledge and practical skills to excel in the global hospitality industry.
Overview:
The Graduate Certificate in Global Hospitality Operations Management is a one-year program that combines theoretical knowledge with hands-on practical training. The curriculum is carefully designed to cover key aspects of hospitality operations, including hotel management, food and beverage services, guest services, and sustainability. Students learn from experienced faculty members who bring industry expertise to the classroom, ensuring a dynamic and enriching learning experience.
Curriculum:
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Hospitality Industry Overview: Students gain a comprehensive understanding of the global hospitality industry, including its key sectors, trends, and challenges. They explore the evolving nature of the industry and learn strategies to adapt to the changing landscape.
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Hotel Operations Management: This course focuses on the core principles of hotel operations management, including front office management, housekeeping, revenue management, and quality control. Students learn how to ensure efficient and exceptional guest experiences.
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Food and Beverage Management: Students acquire essential skills in managing food and beverage operations in hospitality settings. They learn about menu planning, inventory management, cost control, and customer service in restaurants, bars, and banquet facilities.
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Guest Experience and Service Excellence: This course emphasizes the importance of guest satisfaction and service excellence in the hospitality industry. Students learn how to create memorable experiences for guests, handle complaints, and build long-term customer loyalty.
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Financial Management for Hospitality: Students gain knowledge of financial management principles and practices specific to the hospitality industry. They learn about budgeting, cost analysis, financial reporting, and revenue forecasting to ensure financial sustainability.
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Sustainable Hospitality Practices: This course explores sustainable practices in the hospitality industry, including environmental stewardship, social responsibility, and ethical considerations. Students learn how to integrate sustainability into operations and contribute to responsible business practices.
Location
Newnham
Score
IELTS 7
Tuition Fee
CAD 16495
Application Fees: CAD $90
To be considered for admission to postgraduate diploma programs at Seneca College, Indian students must meet the following entry requirements:
- Completion of a bachelor's degree or equivalent from a recognized institution with a minimum overall average of 65%
- English Language Proficiency: Seneca College accepts various language proficiency tests like IELTS, TOEFL, PTE, CAEL, and Duolingo. The minimum score required varies from program to program. Generally, the minimum IELTS score required for admission is 7 with no band less than 6.5, respectively.
Indian students may also be required to submit official transcripts, a statement of purpose, letters of recommendation, and a resume/CV depending on the program they are applying to.
While Seneca College does not offer scholarships directly to international students, there are various external scholarship opportunities that students can apply for. These scholarships are offered by organizations such as the Canadian government, private organizations, and foundations.
Seneca College also offers financial aid and bursaries to students who demonstrate financial need. These funds can be used to cover tuition fees, textbooks, and other expenses related to studying at Seneca College. Students can apply for financial aid and bursaries by filling out an application form and providing supporting documentation.
The tuition fees for undergraduate and postgraduate diploma programs at Seneca College vary depending on the program and the duration of the program. International students should budget for additional fees such as application fees, textbooks, and materials fees. While Seneca College does not offer scholarships directly to international students, there are various external scholarship opportunities available. Additionally, students can apply for financial aid and bursaries if they demonstrate financial need.
Graduates of the Graduate Certificate in Global Hospitality Operations Management program are well-prepared for a range of career opportunities in the global hospitality industry. Some potential career paths include:
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Hotel Operations Manager: Oversee the day-to-day operations of a hotel, including front desk operations, housekeeping, and guest services.
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Food and Beverage Manager: Manage and coordinate food and beverage operations in hotels, restaurants, and banquet facilities, ensuring exceptional service and profitability.
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Guest Services Manager: Ensure guest satisfaction by overseeing the delivery of exceptional guest experiences and handling guest inquiries and concerns.
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Revenue Manager: Optimize revenue and pricing strategies, analyze market trends, and implement revenue management systems to maximize profitability.
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Hospitality Consultant: Provide expert advice and guidance to hospitality organizations on operations management, efficiency improvement, and customer service enhancement.
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Sustainable Hospitality Manager: Implement sustainable practices and initiatives within hospitality organizations, focusing on environmental stewardship and social responsibility.
