Post-Baccalaureate Diploma in Hospitality Services Management

New Westminster, Coquitlam

 

INTAKE: Jan, May & Sept

Program Overview

Douglas College in Canada offers a comprehensive Post-Baccalaureate Diploma in Hospitality Services Management program designed to prepare individuals for exciting and diverse career opportunities in the hospitality industry.

Overview:

The Post-Baccalaureate Diploma in Hospitality Services Management at Douglas College focuses on developing students' knowledge and skills in managing various aspects of the hospitality industry, including hotel operations, food and beverage management, event planning, and guest services. The program provides a well-rounded education that combines theoretical knowledge with practical experience to prepare graduates for leadership roles in the hospitality sector.

Curriculum:

  1. Hospitality Industry Fundamentals: This course provides an overview of the hospitality industry, its history, structure, and current trends. Students learn about different types of hospitality operations, customer service principles, and the importance of creating memorable guest experiences.

  2. Hotel Operations Management: Students gain an understanding of hotel operations, including front office management, housekeeping, maintenance, and revenue management. They learn about reservation systems, check-in/check-out procedures, and strategies for maximizing occupancy and revenue.

  3. Food and Beverage Management: This course focuses on the management of food and beverage operations within the hospitality industry. Students learn about menu planning, cost control, food safety and sanitation, and effective customer service in a restaurant or banquet setting.

  4. Event Planning and Management: Students explore the intricacies of planning and managing events in the hospitality industry. They learn how to coordinate all aspects of an event, including budgeting, marketing, logistics, and customer service. Topics covered include weddings, conferences, meetings, and social events.

  5. Revenue and Financial Management: This course covers financial management principles specific to the hospitality industry. Students learn about budgeting, financial analysis, pricing strategies, and revenue forecasting. They develop skills in managing costs, analyzing financial statements, and making strategic financial decisions.

  6. Leadership and Human Resource Management: Students gain knowledge of effective leadership principles and practices in the hospitality industry. They learn how to motivate and manage a diverse workforce, handle employee training and development, and ensure high levels of employee satisfaction and productivity.

Pollster Education

Location

New Westminster, Coquitlam

Pollster Education

Score

IELTS 6.5

Pollster Education

Tuition Fee

CAD 19101

Application Fees : CAD $ 100

Postgraduate Programs:

  • Minimum Academic Requirement: International students applying for postgraduate programs at Douglas College must have completed a bachelor's degree or equivalent from a recognized institution with a minimum overall average of 60% or higher.
  • English Language Proficiency: Similarly, applicants are required to meet the English language proficiency requirement. The preferred English language test is the IELTS, with a minimum overall band score of 6.5, including a minimum score of 6.0 in each section (Reading, Writing, Listening, and Speaking).

It is important for international students to note that meeting the minimum entry requirements does not guarantee admission, as admission decisions are based on a holistic review of the application, including academic achievements, English language proficiency, and other supporting documents.

 

While the college offers a range of services and resources to help international students succeed, it does not currently provide specific scholarships exclusively for international students. However, this does not mean that international students are ineligible for financial assistance or support. 

  1. Financial Aid and Assistance: Douglas College recognizes the financial challenges that international students may face and provides various financial aid and assistance programs to help ease the burden. These programs include:

    • Bursaries: The college offers bursaries to students with demonstrated financial need. International students can apply for these bursaries to help cover their tuition fees and other educational expenses.

    • Work-Study Programs: Douglas College provides work-study programs that allow international students to work part-time on campus while studying. These employment opportunities provide students with valuable work experience and an opportunity to earn income to support their studies and living expenses.

    • Student Loans: International students may be eligible to apply for student loans through their home country's government or financial institutions. Douglas College can provide guidance and support in understanding the loan application process.

    • Emergency Funding: In cases of unforeseen financial hardship, the college has emergency funding programs to assist eligible international students.

  2. Financial Planning and Budgeting: Douglas College offers resources and support to help international students with financial planning and budgeting. Students can access workshops, seminars, and one-on-one financial advising sessions to develop financial literacy skills and create personalized budgets.

While Douglas College does not provide scholarships exclusively for international students, it remains committed to supporting their academic journey and ensuring they have access to financial resources and assistance. International students are encouraged to explore external scholarship opportunities, government-funded programs in their home countries, and other financial aid options to help support their studies at Douglas College. The college's dedicated staff and services are available to assist international students in navigating the financial aspects of their education.

 

Graduates of the Post-Baccalaureate Diploma in Hospitality Services Management program at Douglas College have diverse career prospects in the rapidly growing hospitality industry. They can pursue management positions in hotels, resorts, restaurants, event planning companies, and other hospitality-related organizations. Some potential career paths include:

  1. Hotel Manager: Graduates can work as hotel managers, overseeing all aspects of hotel operations, including front office, housekeeping, food and beverage, and guest services. They are responsible for ensuring excellent guest experiences, managing budgets, and coordinating staff.

  2. Restaurant Manager: Graduates can pursue careers as restaurant managers, responsible for the day-to-day operations of a restaurant. They manage staff, handle customer service issues, monitor food quality and service standards, and ensure profitability.

  3. Event Manager: Graduates can become event managers, specializing in planning and managing various types of events, such as weddings, conferences, and corporate functions. They coordinate logistics, negotiate with vendors, manage budgets, and ensure the smooth execution of events.

  4. Food and Beverage Director: Graduates can work as food and beverage directors, overseeing the food and beverage operations of hotels, resorts, or restaurants. They develop menus, manage inventory, maintain quality standards, and optimize revenue generation.

  5. Revenue Manager: Graduates can pursue careers as revenue managers, responsible for maximizing revenue and profitability in hospitality organizations. They analyze market trends, adjust pricing strategies, manage room inventory, and monitor performance metrics to optimize revenue.

  6. Guest Services Manager: Graduates can become guest services managers, ensuring excellent customer service and satisfaction in hotels or resorts. They handle guest inquiries and concerns, manage front desk operations, and coordinate special requests to create memorable guest experiences.


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